DentalMesh Partner Program
Terms of Participation
Effective date: 7 September 2026
These Terms govern participation in the DentalMesh Partner Program. Purchases and use of DentalMesh services are governed separately by the applicable platform terms, Privacy Policy, refund terms, and any other documents made available on https://dentalmesh.ai/ (the “Website”).
1. General provisions
1.1 The Program is organised by DentalMesh (the “Organiser”).
1.2 The Program has two formats: (a) Friends of DentalMesh, under which eligible participants may refer new users and receive Bonus Credits; and (b) DentalMesh Ambassador, an individual professional-collaboration format offered on terms separately agreed in writing with the Organiser.
1.3 The Program is not a lottery, gambling arrangement, prize competition, pyramid scheme, or multi-level marketing scheme. Participation and referrals are voluntary. The Organiser sets no mandatory sales target, KPI, quota, minimum referral count, or referral frequency.
1.4 Participation does not create an employment, agency, commission, franchise, partnership, joint-venture, fiduciary, or representative relationship. A Participant may not bind the Organiser, enter into commitments on its behalf, collect payments for it, or present themselves as its employee or authorised representative unless expressly authorised in writing.
1.5 Submitting an Application does not guarantee acceptance and does not oblige the Organiser to issue a Promo Code, grant Ambassador status, award Bonus Credits, or offer individual terms.
1.6 The Program starts on 7 September 2026 and continues until ended under these Terms.
2. Definitions
Applicant. a person who submits the Program application form.
Participant. an Applicant accepted into the Program and notified by the Organiser.
Personal Promo Code. a unique code issued to a Participant. It identifies the Participant, gives an eligible New User the stated discount, and identifies the Participant to whom Bonus Credits may be awarded. During its validity period, the same code may be used by an unlimited number of unique New Users who each meet these Terms.
DentalMesh Credit Package. a set number of DentalMesh credits purchased in one transaction. The minimum generally available package contains 10 credits; individual credits are not sold separately.
New User. a person who has not previously made a paid purchase of a DentalMesh Credit Package; is not the referring Participant; uses a valid Personal Promo Code for their first paid purchase; and passes the Organiser’s eligibility checks.
Qualifying Purchase. a New User’s first paid purchase of a DentalMesh Credit Package through the Website using a valid Personal Promo Code, where payment is successfully completed and the transaction is not cancelled, refunded, charged back, disputed, fraudulent, or found to breach these Terms.
Successful Referral. one unique New User who completes a Qualifying Purchase. Multiple purchases by the same New User count as one Successful Referral.
Bonus Credits. non-cash account units issued for use within DentalMesh. They are not money, electronic money, securities, or digital financial assets and cannot be sold, withdrawn, exchanged for cash, transferred to another person, or paid into a bank account.
3. Application and Personal Promo Code
3.1 An Applicant must complete the Website form, accept these Terms through a separate affirmative action, and provide the information requested in the form. A natural-person Applicant confirms that they are at least 18 years old and have legal capacity to participate. A person applying for an organisation confirms that they are authorised to act for it. The Organiser may accept or reject an Application, request reasonably necessary information, propose another participation format, or defer its decision. Any decision must be exercised lawfully and must not affect rights that cannot be excluded under applicable law.
3.2 One person may participate through one profile only unless the Organiser agrees otherwise in writing. Creating multiple profiles to obtain extra discounts, Promo Codes, Bonus Credits, or referral levels is prohibited.
3.3 A Personal Promo Code is valid for 14 calendar days from the date and time of issue recorded by the Organiser’s systems. Within that period, it may be used by an unlimited number of unique New Users. It does not expire after its first or any later successful use. After 14 calendar days, it expires regardless of usage. A Participant who wishes to continue referring New Users must obtain a new code. Each replacement code starts a new 14-day period and may be withheld, suspended, or refused where participation has ended or a review is in progress.
3.4 A New User may use only one Personal Promo Code, and only for their first paid purchase of a DentalMesh Credit Package.
3.5 A Personal Promo Code cannot be combined with another code, discount, or special offer unless the Organiser expressly states otherwise. A Participant must not sell, alter, reproduce, derive another code from, or use the code on behalf of another Participant, and must not communicate benefits not authorised by the Organiser.
3.6 The Organiser may replace, suspend, or deactivate a code in response to a technical error, suspected compromise, compliance review, suspected abuse, a lawful change to Program mechanics, or termination of participation.
3.7 Bonus Credits for a Qualifying Purchase are allocated only to the Participant whose valid Personal Promo Code was entered at checkout. If a New User uses another Participant’s code, the owner of the code actually used receives the Bonus Credits. Bonus Credits are not divided among Participants.
4. Conditions for New Users
4.1 An eligible New User receives a 20% discount on their first paid purchase of a DentalMesh Credit Package.
4.2 The discount applies only when a valid Personal Promo Code is entered before payment is completed and only to the first paid purchase by that New User. The New User does not receive a separate 14-day period: the discount is available only while the referring Participant’s code remains valid.
4.3 The discount is not paid in cash, carried forward, applied retrospectively, or compensated if the purchase was completed without a valid Personal Promo Code.
4.4 If a technical error occurs before payment, the Organiser may provide an available method to apply the discount or, where objective records support it, record the referral manually. Payment without a valid Personal Promo Code does not guarantee a later discount or referral credit.
4.5 Cancellations, refunds, and statutory remedies are governed by the platform terms and applicable law. Nothing in these Terms limits any mandatory consumer right. A cancellation, full or partial refund, chargeback, payment dispute, or confirmed fraudulent transaction removes the relevant purchase from the Program and may prevent or reverse the related Bonus Credits.
5. Friends of DentalMesh Bonus Credits
5.1 For each New User who completes a Qualifying Purchase, the Participant receives Bonus Credits equal to 20% of the number of paid credits in the purchased package. The discount applied to the package price does not reduce the Participant’s Bonus Credits.
5.2 Bonus Credits = number of paid credits in the Qualifying Purchase × 20%. Free, gift, promotional, or otherwise additional credits are excluded from this calculation. Fractional Bonus Credits are not awarded.
| Package | Paid credits | Participant Bonus Credits |
|---|---|---|
| LIGHT | 10 | 2 |
| PRO | 30 | 6 |
| PREMIUM | 50 | 10 |
| ENTERPRISE (200-credit package) | 200 | 40 |
5.3 If the Enterprise package or another individually priced package contains a different number of paid credits, Bonus Credits equal 20% of the paid credits in that package.
5.4 Bonus Credits are posted in batches on the 10th, 20th, and 30th day of each month. If a month has no 30th day, the third posting date is the last calendar day of that month. A purchase is included on the next scheduled date after its status as a Qualifying Purchase is confirmed. If verification is needed, posting may be moved to the next scheduled date.
5.5 Bonus Credits are posted to the Participant’s DentalMesh account.
5.6 For Program purposes, an account is active while the Participant regularly purchases paid DentalMesh Credit Packages. A continuous period of up to three calendar months without a new paid purchase is permitted. From the first day of the fourth consecutive calendar month without a purchase, the account is inactive. While an account is inactive, the Organiser may suspend new awards and the use of Bonus Credits until activity resumes. Unused Bonus Credits may be cancelled only where participation has ended, abuse has been confirmed after review, or cancellation is otherwise permitted by applicable law and the platform terms.
5.7 Bonus Credits are not awarded, or may be adjusted, if the purchase is cancelled, refunded in whole or in part, charged back, disputed, fraudulent, made by an ineligible New User, or connected with a breach of these Terms. The Organiser may remove unused Bonus Credits awarded in error or offset the corresponding amount against later awards. Credits bought by the Participant with their own funds will not be used for that adjustment.
6. Friends of DentalMesh levels
6.1 A Participant’s level is determined by the number of Successful Referrals. The levels have no separate names.
| Successful Referrals | Benefits and additional opportunities |
|---|---|
| 1–2 referrals | 20% in Bonus Credits for every New User |
| 3–5 referrals | 20% in Bonus Credits for every New User One private DentalMesh Academy webinar |
| 6–9 referrals | 20% in Bonus Credits for every New User Two private DentalMesh Academy webinars Eligibility to attend a one-day in-person intensive led by a DentalMesh Academy speaker |
| 10+ referrals | 20% in Bonus Credits for every New User Four private DentalMesh Academy webinars Eligibility to attend a two-day in-person intensive led by a DentalMesh Academy speaker Early testing of new features Tailored partnership terms, agreed individually |
6.2 A level remains in place without resetting while the Participant remains in the Program and their DentalMesh account remains active under clause 5.6.
6.3 The count of Successful Referrals and the corresponding level may be adjusted following a cancellation, refund, invalid purchase, technical error, or confirmed breach of these Terms.
6.4 For webinar access, a 12-month access period begins on the date the relevant level is first reached (the “Access Period”).
6.5 If, when an Access Period ends, the Participant retains the level and the account remains active, a new Access Period begins and a new webinar allowance for that level is made available.
6.6 If the Participant reaches the next level during an Access Period, the webinar allowance is recalculated for the new level after deducting webinars already used in that Access Period. Allowances for different levels are not cumulative.
6.7 The Organiser determines the availability, subject matter, program, format, dates, venue, speakers, capacity, registration process, and admission requirements for webinars and in-person intensives. Access is personal, non-transferable, and not redeemable for cash. Unless agreed otherwise in writing, the Organiser does not cover travel, visa, accommodation, or related expenses. Early testing is offered at the Organiser’s discretion, may be limited or withdrawn, and does not guarantee release of the tested feature. An opportunity to discuss tailored terms does not oblige either party to enter into an agreement or offer special terms.
7. DentalMesh Ambassador
7.1 Ambassador applications are reviewed individually. The Organiser may accept or reject a candidate without disclosing confidential internal assessment criteria, subject to applicable law. Applying to the Program or taking part in Friends of DentalMesh does not create a right to Ambassador status.
7.2 Ambassador opportunities may include approved materials, feature testing, webinars, joint projects, a special Promo Code, and other arrangements. Any such opportunity is offered only at the Organiser’s discretion.
7.3 Ambassador activities may begin only after the relevant terms have been agreed separately in writing. These Terms alone do not create a right to payment or any other remuneration.
8. Referrals, marketing, and intellectual property
8.1 A Participant may share a valid Personal Promo Code, a link to the official Website, and materials approved by the Organiser with potential New Users in a country where the Program and DentalMesh services are available. Public advertising campaigns, paid promotion, influencer activity, or bulk publication of a code require the Organiser’s prior written approval and any permit, licence, disclosure, or platform approval required in the country where the communication is directed or received.
8.2 A Participant is responsible for ensuring that their statements and distribution methods are lawful, accurate, and consistent with approved materials. Marketing must be identifiable as such where required, must not conceal a commercial relationship, and must not include false, unsubstantiated, or misleading claims about DentalMesh, the discount, Bonus Credits, results, availability, or competitors.
8.3 A Participant must not send unsolicited bulk messages, use purchased or unlawfully obtained contact lists, make automated or marketing calls contrary to applicable UAE requirements, contact numbers registered on any applicable Do Not Call Registry, or use personal telephone numbers where a licensed business channel is required. Any marketing communication sent by the Participant must have a lawful basis and any consent required for that channel, must identify the sender and commercial purpose where required, and must provide a practical way to opt out.
8.4 Spam, fabricated reviews, claims of 100% accuracy, claims that DentalMesh fully replaces a clinician, misleading comparisons, or impersonation of a DentalMesh employee or authorised representative are prohibited.
8.5 DentalMesh names, trademarks, logos, designs, software, and materials belong to the Organiser or their respective owners. The Participant receives only a limited, revocable, non-exclusive, and non-transferable permission to use approved materials for the Program. Without prior written consent, the Participant must not alter the logo, create a resource that may be mistaken for an official DentalMesh resource, register a domain or identifier containing DentalMesh, sell the materials, sublicense them, or continue using them after participation ends.
8.6 The Organiser may require the prompt removal or correction of material that breaches the law, these Terms, third-party rights, approved instructions, or reasonably creates legal, clinical, security, or reputational risk.
9. Abuse prevention and verification
9.1 Self-referrals are prohibited. A Participant must not use their own Personal Promo Code through their own or a controlled account, create an additional account, pay for the referred purchase themselves, or otherwise manufacture Bonus Credits.
9.2 Multiple accounts, sham purchases, pre-arranged refunds, unauthorised use of another person’s payment method, automated registration, sale of Promo Codes or Bonus Credits, placement on coupon aggregators without approval, falsified information, interference with tracking, and circumvention of Program restrictions are prohibited.
9.3 To verify compliance, the Organiser may, only to the extent lawful and reasonably necessary, review account information, purchase and Promo Code history, payment identifiers and masked payment data, refunds and disputes, relevant technical connection data, and other objective indicators of relationships between accounts. The Organiser may request reasonable explanations or documents.
9.4 During a review, the Organiser may suspend the relevant Promo Code, disputed Bonus Credits, referral count, or level benefits. The review must be proportionate, handled securely, and completed without unreasonable delay.
9.5 If a breach is confirmed, the Organiser may refuse or reverse improperly awarded Bonus Credits, remove referrals from a level calculation, reduce a level, deactivate a Promo Code, end participation, and require unlawful use of DentalMesh materials to stop.
9.6 The Organiser’s and payment service providers’ system records are the primary Program records unless a technical error is established. Nothing in this clause prevents a Participant from presenting evidence, using the complaint process, or exercising a mandatory legal right.
9.7 A Participant may appeal a Program decision within 30 calendar days after receiving notice. The Organiser will respond within 10 business days. If additional checks are reasonably required, the Organiser will notify the Participant of the reason and the expected response date.
10. Personal data and marketing consent
10.1 The Organiser processes personal data under the Privacy Policy available on the Website, UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and any additional data-protection law that applies because of the location of a data subject or the countries specifically targeted by the Program. Worldwide website accessibility alone may not trigger every foreign law, but actively offering services or monitoring people in a jurisdiction may do so.
10.2 Acceptance of these Terms, consent to personal-data processing where consent is the applicable legal basis, and consent to receive informational or marketing communications must be requested separately. Marketing consent must be voluntary and capable of withdrawal through a clear method. Withdrawing marketing consent does not by itself end Program participation or affect processing that remains lawful on another basis.
10.3 The Organiser may process data reasonably necessary to review an Application, administer the Program, issue and verify Promo Codes, calculate and post Bonus Credits, prevent abuse, resolve complaints, maintain acceptance records, and comply with legal obligations. Data must be processed transparently, for specified purposes, kept accurate, protected by appropriate security measures, and retained no longer than necessary or legally required.
10.4 Where applicable, data subjects may exercise rights provided by law, including rights to information, access, correction, deletion, restriction, portability, objection to certain automated decisions, and stopping direct marketing. Requests may be sent using the contact method stated in the Privacy Policy.
10.6 A Participant who sends marketing communications in their own name is independently responsible for the lawfulness of those communications, including any required recipient consent, opt-out mechanism, channel restrictions, and record keeping.
11. Organiser rights, Participant duties, and liability
11.1 Subject to these Terms and applicable law, the Organiser may accept or reject Applications; set the technical mechanics of the Program; issue, replace, suspend, or deactivate Promo Codes; verify purchases; correct erroneous awards and referral counts; set operational arrangements for webinars, intensives, and testing; propose individual terms; change these Terms prospectively; end the Program; and respond to abuse.
11.2 The Organiser does not guarantee any number of New Users, amount of Bonus Credits, achievement of a level outside the stated requirements, invitation to a project, commercial result, or payment.
11.3 A Participant is responsible for the truthfulness of information supplied in their Application and for their own statements, publications, marketing methods, compliance with applicable law, and respect for third-party rights.
11.4 To the extent permitted by law, the Organiser is not liable for circumstances outside its reasonable control, including payment or communications-system outages, acts of third-party platforms, suspension of third-party accounts, messages not received because incorrect details were supplied, or a potential user’s decision not to purchase.
11.5 If a technical error occurs, the Organiser may correct Program records using objective evidence and prevent duplicate awards. Nothing in these Terms excludes or limits liability, remedies, or consumer rights where exclusion or limitation is prohibited by applicable law.
11.6 Each Participant is responsible for any tax registration, reporting, or payment obligation that applies to benefits received under the Program in their jurisdiction. The Organiser may request information or make a withholding where required by applicable law.
12. Changes, termination, complaints, and final provisions
12.1 The Organiser may amend these Terms prospectively. The current version, its version date, and its effective date will be published on the Website. The Organiser may retain prior versions and electronic records showing which version a Participant accepted, together with the date, time, and method of acceptance.
12.2 If a change materially affects the calculation or posting of Bonus Credits, the revised Terms will be published at least five calendar days before they take effect. A change needed to comply with law, prevent fraud, protect information security, correct a technical error, or protect Participants may take effect when published if the Organiser states the reason and does not set a later date. Where applicable law requires renewed consent or specific notice, the Organiser will obtain or provide it.
12.3 The Organiser may end the Program by publishing notice on the Website at least 10 calendar days in advance. After the termination date, new purchases do not qualify and Personal Promo Codes cease to operate. The treatment of Bonus Credits already posted remains subject to these Terms, the platform terms, and mandatory law.
12.4 When a Participant’s participation ends for any reason, all active Personal Promo Codes issued to that Participant are deactivated.
12.5 Questions and complaints may be sent to info@dentalmesh.ai. To identify and investigate a matter, the Organiser may request the Participant’s name, contact details, Promo Code, purchase date, description of the issue, and supporting material. The Organiser will respond within 10 business days. If further information is reasonably required, the Organiser will notify the Participant of the reason and the expected response date. This process does not restrict access to a competent consumer-protection authority, regulator, court, or other mandatory remedy.
12.7 Electronic applications, checkboxes, notices, and records may be used to form and evidence participation to the extent permitted by UAE law. If any provision is invalid or unenforceable, the remaining provisions continue in effect. A failure to enforce a provision once is not a waiver of the right to enforce it later.
